When cargo damage or shortage is discovered by stevedores or consignees at unloading operations, we act for them and cargo underwriters to protect actions and rights against carriers by holding them liable in accordance with the terms of carriage. After evaluating the scenario we recommend a claim course of action in order to obtain the most positive settlement. If an amicable solution cannot be arrived at, then we manage the full dispute resolution procedure via litigation or arbitration to achieve the best and most favourable decision in respect of physical and financial losses. All the above legal services are provided at a competitive fee rate.

Collection of commercial invoices, packing lists, bills of lading, delivery receipts and protests, stevedores worksheets and OS&D reports, notifications to ship agents and carriers and survey reports are a must in order to handle a good case. Remember that in case of apparent damage or shortage at the time of delivery, an exact and detailed description has to be recorded on the delivery receipt to properly support the claim.

If requested, we are also able to appoint appropriate and cost-effective surveyors in all Spanish ports in order to investigate and adjust cargo damages and shortages.